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Our Collection Process

Upon contacting us, we will provide you with a free consultation. For your convenience, we can meet you at your office or have the consultation over the phone or via Skype or FaceTime. You are always welcome to meet us at our office as well.

If we decide to work together, we will enter a written contract with your organization. Essentially, the agreement will not require you to provide us with collection cases: it will simply govern our relationship with you when you do so. The agreement will also allow you terminate our services at any time for any reason.

Moreover, we usually charge a contingency fee, which means we will not get paid unless we obtain money for you—and then we will get a percentage of that amount. This way, we become your partner in the case and have just as much of an interest in getting your money for you as you do. We can also charge an hourly rate as well if that makes more sense for your situation.

Before filing a claim, we perform a quick investigation to ensure that it makes sense to pursue a debtor through the court system. If we determine that a case has sufficient merit, we will draft and mail a personalized demand letter to the debtor for payment. Sometimes we will even call them or visit them at their office. When communicating with delinquent debtors, we are professional yet direct and never rude or obnoxious: being represented by an attorney speaks for itself. In some cases, at this stage, we are successful in obtaining your money. If not, we will file a civil lawsuit against the debtor.

At this point, our goal is to move your case through the judicial system as rapidly as possible. We have found that the sooner a claim is filed against a debtor, the more likely it is that you will get paid. Often, if a debtor owes you money, then the debtor owes other creditors money as well. Under these circumstances, it is crucial to be first in line. Also, by quickly filing a lawsuit, the debtor will understand that you are serious about collecting your unpaid receivable. At that point, serious negotiations usually commence.

If you are a business or organization to whom money is owed, call Carolina Collection Law Firm today at 704-529-9600 for a free consultation.